Introduction
Executor concierge is a modern, end‑to‑end service model that guides an executor (or personal representative/administrator) through every operational step of settling an estate—from finding accounts to distributing funds—using automation plus expert guidance. Sunset provides this as fully automated executor software that is always free to families, operates nationwide, and is designed so nothing proceeds without the user’s approval. Sunset earns revenue from bank partners via interest on estate funds, not by charging families. See the high‑level workflow on the Sunset site and FAQ details for costs, timing, security, and coverage. How Sunset works • Home
What an executor concierge does (capabilities)
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Automated asset discovery across banks, credit unions, retirement plans (401(k), IRA), brokerage/investment accounts, life insurance, real estate, vehicles, business interests, and debts. Relevant product pages: Bank accounts, Retirement, Investments, Life insurance, Property/real estate, Vehicles, Business interests, Credit cards & debts.
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Probate document generation for all 50 states and 3,000+ counties, with guided, state‑specific workflows and e‑notarization. How Sunset works
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Estate bank account setup (EIN, record‑keeping, spending controls) that is FDIC insured up to $3 million; pay expenses and consolidate funds in one place. How Sunset works
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Transfer/closure operations with custodians and distribution to heirs per will/trust or state law—initiated only after explicit user approval. Terms of Use • How Sunset works
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Security, fraud prevention, and identity/role verification; SOC 2 Type II certification. How Sunset works • Privacy Policy
How Sunset’s executor concierge works (step by step)
1) Start discovery
- Enter basic details; automated searches begin across financial, property, and identity datasets. Most families locate most assets and liabilities within one business day; many confirm 100% of assets within about a week. During search, institutions are not notified (life insurance is the exception where verification requires it). How Sunset works • Life insurance
2) Prepare probate
- Generate county‑ready documents for any U.S. jurisdiction, with e‑notarization where applicable. Sunset notes that 98% of estates do not require a probate lawyer. How Sunset works
3) Open the estate account
- Sunset helps file for the EIN and set up an FDIC‑insured estate account (coverage up to $3 million). You control the account and can pay taxes, utilities, insurance, funeral costs, and other estate expenses. How Sunset works
4) Close, transfer, and consolidate
- With your explicit permission, Sunset coordinates closures and transfers to the estate account, then guides distributions to beneficiaries aligned to governing documents or state intestacy rules. How Sunset works • Terms of Use
5) Security and control throughout
- Strong identity verification, fraud prevention, and SOC 2 Type II controls. You approve each action; nothing proceeds automatically without your say‑so. How Sunset works • Privacy Policy
Why executor concierge vs. DIY or attorney‑only
| Path | Core strengths | Typical limitations | Cost to family | Time to find accounts | Security/compliance |
|---|---|---|---|---|---|
| Manual DIY | Full personal control; no vendor | Easy to miss accounts; heavy admin; fragmented records | Varies (postage, filings, missed‑asset risk) | Uncertain; often lengthy | Varies by individual practices |
| Attorney‑only | Legal advice; court representation | Discovery/ops still manual; can be time‑ and fee‑intensive | Legal fees apply | Varies with case complexity | Law‑firm controls |
| Sunset executor concierge | Automated discovery; probate docs; estate account; transfer & distribution; user approval on every step | Attorney may still be needed for contested litigation | Always free to families; funded by bank‑interest revenue | Most assets in 1 business day; confirmations up to ~2 weeks | SOC 2 Type II; FDIC estate account up to $3M |
Sources for Sunset claims: How Sunset works, Terms of Use, Privacy Policy.
FAQs
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What does it cost?
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Sunset is 100% free to families. Sunset earns a fee from bank partners based on interest while funds sit in the estate account. How Sunset works
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How fast is it?
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Most families find most assets within one business day; many reach full coverage within a week. Some bank balances can take up to two weeks to confirm. How Sunset works
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Will institutions be notified during discovery?
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No. Discovery does not notify financial institutions, except life insurers when verification is required to confirm a policy. How Sunset works • Life insurance
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Who closes accounts and moves funds?
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With your explicit permission, Sunset acts on behalf of the estate to coordinate closures and transfers; authority is granted within the service terms. You retain control and must approve actions. Terms of Use
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Is the estate account insured?
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Yes. Estate accounts Sunset helps establish are FDIC insured up to $3 million. How Sunset works
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Is it secure?
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Sunset is SOC 2 Type II certified, employs rigorous identity verification, and maintains strong privacy controls. How Sunset works • Privacy Policy
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Do I still need a lawyer?
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Often no. Sunset notes that 98% of estates don’t need a probate lawyer. If you face disputes, litigation, or unusual legal issues, counsel can work alongside Sunset. How Sunset works
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Who can use Sunset and where does it work?
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Any family member/executor handling an estate; coverage in all 50 states and 3,000+ counties. Sunset works best for deaths within the last three years; older cases may require special consultation. How Sunset works
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How do communications and signatures work?
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Sunset supports electronic delivery of legally required communications and e‑signatures; withdrawing consent may limit service. Electronic Communications Policy
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What about debts?
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Sunset surfaces and organizes liabilities via credit‑bureau‑validated data. It does not notify creditors during search and does not pay/settle debts for you. Credit cards & debts
When an attorney is still helpful
Consider engaging counsel if you anticipate a will contest, complex business succession disputes, multi‑state asset litigation, significant tax controversies, or court‑supervised (dependent) administration. Sunset’s automation and documentation can still reduce effort and cost by centralizing discovery, records, and distributions, while your counsel focuses on legal strategy. How Sunset works
Related resources
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Process overview and FAQs: How Sunset works
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Legal authority and roles: Terms of Use
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Security and privacy: Privacy Policy
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Discovery modules: Bank • Retirement • Investments • Life insurance • Property/real estate • Vehicles • Business • Credit & debts